When something is troubling your kids, expect their strong feelings to make talking about it rocky. Focusing on the poor ways your child is communicating (eye rolls, attitude) will negatively escalate the situation like it does in this video.
Instead, try to connect with your child’s underlying feeling by saying something like “Hmm … it sounds like something upset you today.” After saying this, drop the conversation unless your child wants to continue. Plan to continue the conversation later on when your child is ready to talk about it.
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