When your emotions are high and you’re discussing something you care dearly about, you are in a crucial conversation. You might be talking to your partner about how to handle a situation where your child has misbehaved, speaking to a teacher about how to best work with your child or bringing up a touchy subject with your child. Because of the dynamics, it can be challenging to stay focused and be at your best during discussions like these.
If you’d like to handle these types of conversations better, check out the book Crucial Conversations Tools for Talking When Stakes Are High. It is filled with ideas for performing well when discussing something you care deeply about.
You’ll learn to notice when someone has stopped contributing to the conversation by using silence or violence. You’ll also develop the skills to bring that person back into the dialogue by making the situation feel safer. Improving your abilities in handling crucial conversations will allow you to address important issues while maintaining healthy relationships.